Our Privacy Policy

JM Softeners are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

1: What information do we collect?

We collect information about you when you place an enquiry with us or place an order for products and services. We also collect information when you voluntarily complete customer surveys, provide feedback or participate in competitions.

2: How we will use information about you?

We will collect information about you to manage your enquiry, process your order and, if you agree, to email you about other products and services we think may be of interest to you.

We will never sell your details to anyone else, or pass your details to third parties for direct marketing purposes. Your personal data maybe supplied to a supplier or manufacturer in order for us to fulfil our obligations, however in this instance we will notify you.

3: Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us at enquiries@jmsofteners.co.uk

4: Cookies

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored on your computer to collect standard internet log information and visitor behaviour information. The information is used to track visitor use on the website and to compile statistical reports on website activity. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: www.google.com/privacypolicy.html

For further information visit www.aboutcookie.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove them from your browser. However this may affect the usability of some websites.

5: Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

6: Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. This policy was last updated on 18 April 2018.

7: Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a small administration fee.

You may instruct us not to process your personal data for marketing purposes by email (to enquiries@jmsofteners.co.uk) at any time.

8: Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9: Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

10: Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to enquiries@jmsofteners.co.uk